1. Information We Collect
At Avinto, we collect information to provide better services to our users:
- Personal Information: Name, email address, phone number, shipping address when you create an account or place an order.
- Payment Information: Credit card details, billing address (processed securely through payment providers).
- Usage Information: How you interact with our website, pages visited, products viewed.
- Device Information: Browser type, IP address, operating system, device identifiers.
- Cookies: We use cookies to improve your browsing experience and remember your preferences.
2. How We Use Your Information
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order confirmations and shipping updates
- Improve our website and services
- Personalize your shopping experience
- Send promotional emails (with your consent)
- Prevent fraud and ensure security
- Comply with legal obligations
4. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure payment processing through trusted providers
- Regular security audits and updates
- Access controls and employee training
- Data backup and recovery procedures
5. Your Rights
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your personal data.
- Portability: Receive your data in a structured format.
- Withdrawal: Withdraw consent for marketing communications.
- Objection: Object to certain types of data processing.
6. Cookies Policy
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Help us understand how you use our site.
- Marketing Cookies: Used to deliver relevant advertisements.
- Preference Cookies: Remember your settings and preferences.
See our full Cookies Policy for more details.
7. Data Retention
- Provide our services and support
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and prevent fraud
Account information is retained until you request deletion or close your account. Order information is kept for legal and business purposes.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website, updating the "Last updated" date, and sending email notifications for significant changes.
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Questions? Get in touch
If you have questions about this Privacy Policy, we're here to help.